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IT & Cybersecurity services exclusive to Australian businesses.
We are Australian Owned
Why upgrade IT & Cybersecurity at your Law Firm?
In our experience supporting small law firms, we frequently encounter outdated IT infrastructure and insufficient cybersecurity measures. Many legal professionals may assume that the law will protect their firms, but cyber threats, often originating overseas, are difficult to trace and target firms indiscriminately. These malicious attacks aim to steal sensitive data or financial information, and no firm is immune.
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Another key reason to upgrade your IT systems and review cybersecurity is compliance. Law firms in Australia must adhere to data protection regulations set forth by state law societies, associations, and government bodies. IT Guidelines for Law Firms (Google Docs) outlines the specific requirements by state.​
As a law firm owner or manager, you likely understand that relying solely on traditional, paper-based processes is no longer viable, especially in the wake of recent challenges such as pandemics and natural disasters. Digitization as well as a well rounded approach to cybersecurity is essential for the continuity and security of your firm.
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Cyberkite offers a detailed Upgrade Guide (Google Docs) and IT & Cybersecurity Support services to ensure your firm meets the recommended IT standards for legal software such as Smokeball or LEAP. We help you assess your current hardware and software, plan necessary upgrades, and ensure seamless integration with Smokeball, preparing your firm for the future of legal practice.
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Smokeball - legal practice manage app
What is Smokeball software? It's a legal practice management app for small Australian legal practices. We think Smokeballs cloud based plus local client based approach covers all bases and will allow your law practice to excel into the 21st century.
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Cyberkite specialises in supporting Smokeball Australia to provide you with simple casual "as needed" IT Support to help keep the IT setups stable around the Smokeball software. We also occasionally receive referrals by Smokeball to provide their clients with support issues that require escalation / second pair of technical eyes to resolve.
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Below are our policies that law firms ask us before engaging with us:
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Our Confidentiality clauses in Service terms
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Our Privacy Policy
Note to Smokeball Customers - IT Support tickets: If you have been asked by Smokeball to book a session with Cyberkite to assist in resolving IT hardware/apps issues to assist in having a better experience when using Smokeball please book an "IT & Cybersecurity Support" session above. In the booking details on the booking form if you need more time than 30 minutes please mention length of time you want to allocate to troubleshoot in the "Anticipated Duration" field. We may also suggest that the issue requires more time. Support desk is open Mon - Fri 9am to 5pm Melbourne time.
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Note to Smokeball customers - IT migrations / procurement / planning: we do not provide IT migration services eg: migrating from other mailboxes over to Microsoft 365 Outlook / Exchange and we don't offer IT sales. But we have extensive experience in IT migrations, IT product purchasing and we can help plan out what needs to be done in a IT Innovation Consulting session which you can book at the top of this page or via Innovation page.
To sign up to use the Smokeball software visit smokeball.com.au
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LEAP migrations to Smokeball: We also assist clients on LEAP and manual migrations over to Smokeball. We systematically assist in moving the data matter by matter. For the project we can workout the hourly rate. Lean more about LEAP here leap.com.au
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You can learn more about Smokeball, LEAP and our services on this page under Law firm IT Services section. You can also find there Smokeball detailed system requirements, how to download and install Smokeball apps and more.
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