Cybersecurity Services

Cyberkite provides custom cybersecurity services tailored to small businesses, non-profits and professionals across Australia (10 staff or less). We don't sell software or force managed service contracts—instead, we support and guide you through every step to protect your business from digital threats using our proven 7 Layer Cyber Protection Planning Model. Most services are delivered remotely across Australia, with on-site visits available in Greater Melbourne.

 

Services start from $57 AUD per 30 minutes (incl. GST) for walk-in customers. On-site support includes travel surcharges for locations more than 30 minutes from our Cyberkite office in Mt Waverley. We also offer lower service agreement rates for long-term customers. See our very competitive service rates.

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List of service types

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• Cybersecurity Assessment Service – We carry out a practical review of your business's current cybersecurity setup—devices, apps, staff habits, passwords, backups and more—and provide a simple report with actions you can take.

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• Cybersecurity Upgrade Service - Using our 7 Layer Cyber Protection Planning Model, we help you strengthen key areas such as endpoint protection, network settings, user permissions, backup strategies, and more.

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• Cybersecurity Review Service - Already made changes or upgrades? We’ll review what’s in place, double-check that it's working as intended, and suggest ways to future-proof your setup. We recommend cybersecurity reviews every 3, 6, or 12 months depending on your risk level and how often your systems or staff change. This helps keep your protections sharp and up to date.

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• IT & Cybersecurity Support – We offer IT & Cybersecurity support specifically tailored for small businesses (10 staff or less). Ongoing help for questions, changes, or tweaks to keep your business protected. This includes help with antivirus software, email protection, secure passwords, phishing prevention, security policies, and protecting customer and business data. Can be booked casually or as needed—ideal after an assessment or upgrade. Book IT & Cybersecurity Support here. 

 

Layer 1 Specific Services: 

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• Cybersecurity & IT Policy Development Support - We help you draft or refine internal cybersecurity and IT policies tailored to your size, industry and risk level—essential for building staff accountability and aligning with legal or insurance requirements.

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• Cybersecurity Awareness Training - We can help train your team to recognise cyber threats like phishing, scams and social engineering. This training can be delivered one-on-one or in small group sessions, remote or on-site.​​​​

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Layer 6 Specific Services: ​

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• Cybersecurity Incident Response and Recovery - If your business suffers a cyber incident or ransomware attack, we can help you respond fast, isolate affected systems, investigate damage, and guide you on recovery steps and reporting.​​​​

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• IT Disaster Support - planning, preparation, during disaster IT support and post disaster recovery for all types of disasters including pandemics, man-made and natural disasters. We undertake a planning session with you, assist in implementing disaster recovery facilities such as backup & restore and other methods of being agile despite disasters. Review the detailed Business Risk Map. 

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Layer 7 Specific Services: 

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• IT & Cybersecurity Documentation Service - We help you create or update clear, practical documentation tailored to your business setup. This can include network maps, system setup instructions, cybersecurity policies, incident response plans, and backup / recovery procedures. Good documentation supports smooth recovery, audits, insurance assessments, onboarding, and future upgrades.

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• Cybersecurity Insurance Guidance – During the Cybersecurity Upgrade stage, we can help you assess the need for Cyber Liability Insurance and assist in reviewing options through our trusted, licensed insurance broker partner BizCover. We don’t sell insurance and don’t provide insurance advice—we simply help you understand the potential need. Cybersecurity is the last line of cyber defence if all else fails. Enhancing your security with us may also help reduce your Cybersecurity insurance premiums. Request quote for Cybersecurity and Business Insurances directly via this link to BizCover.

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What we don’t support

To stay focused on the needs of small businesses (10 staff or less), there are some areas we don’t directly support—but we can refer you to a trusted specialist when needed:

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• Website security assessments, upgrades or support for complex websites (e.g. WordPress or eCommerce platforms) that require a web development or DevSecOps specialist. We can still provide general advice.

• Large-scale corporate networks or enterprise-grade cybersecurity devices (like SIEM, advanced firewalls, or hybrid cloud setups) that are beyond the needs of micro-businesses.

• Penetration testing or ethical hacking services—we don’t perform these directly but can refer you to reputable specialists if your risk level calls for it.

• Digital forensic investigations or legal cyber incident support—we can guide your next steps, but we’re not a legal or forensic authority.

• Forensic data recovery services—we don’t provide this in-house (apart from basic forensic data recovery) but can refer you to data recovery specialist providers (note: success is not guaranteed, especially for deleted or corrupted files so we always recommend sufficient backups).

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If you're located outside the Greater Melbourne area (including nearby rural regions), we provide remote cybersecurity support. If certain tasks require on-site help, we can refer you to a local IT provider where possible.​​​​​

Disclaimers

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• Cyberkite provides cybersecurity services with the aim of helping clients implement strong, practical protections within their budget. We offer recommendations based on current best practices, known threats, and your business’s unique setup. However, no system is ever 100% immune from cyber attacks.

• Cyberkite is not liable for any data breach, cyber attack, or system compromise that may occur—especially where human error, software vulnerabilities, or partial implementation of recommendations are involved. Choosing to pick and choose from our advice may weaken your overall cyber defences.

• All support sessions are billable, including any follow-ups if the problem reoccurs. While we strive to clearly communicate and educate during sessions, please provide detailed and accurate information to ensure the best possible outcome.

• Cybersecurity Insurance Disclosure: Cyberkite is an affiliate with BizCover, on this page any link to BizCover is an affiliate link. We don't sell insurance, we leave that to the insurance experts.